Community Guidelines

A straight, respectful place for veterans to ask

Our Q&A community is where veterans, families, and advocates work through VA documentation and evidence questions together. These guidelines keep it useful, honest, and safe.

Last reviewed: June 2026 · Maintained by the MDN Community Team

Read this before you post. It explains what the community is for, how to protect yourself, what we don't allow, and where to turn if you need help right now.

1

What this community is for

This is a place to ask questions and share experience about VA documentation, evidence, and the claims process. It exists to help you understand how the system works — not to replace an accredited representative, attorney, or your treating clinician.

  • General education about VA evidence, DBQs, nexus letters, C&P exams, and rating criteria
  • Peer experience from others who have been through the same process
  • Plain-language help with terminology and documentation standards
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Who you'll find here

The community is open to veterans and service members at any stage of a claim, the family members and caregivers who support them, and accredited advocates. Our team takes part too — and when we do, we post under a labeled account so you always know a reply came from MDN staff.

A reply from our team is general education. It does not review your specific claim and does not create a physician-patient or attorney-client relationship.

Verified MDN Team
3

Protect your privacy — read this first

This community is public and searchable. Anything you post can be seen by anyone — including the VA, employers, and search engines. Once it's public, you can't fully take it back.

Never post in a public thread

  • Your full name, address, phone number, or email
  • Your Social Security number, VA file number, or claim number
  • Photos or scans of your medical records, C-file, or rating decisions
  • Specific dates or details that could identify you

Keep questions general — “a knee condition I think is secondary to my back” rather than uploaded documents. If you need someone to review your actual records, that's a private engagement, not something to do in an open thread.

4

How to ask a good question

  • Focus on the documentation or evidence question, not your whole history
  • Say what you've already read or tried — it helps people help you
  • Use general terms for conditions and timeframes
  • One question per post keeps the answers focused and easy to follow
5

How we treat each other

This is a community of people who served. Treat each other accordingly.

Respect

No harassment, personal attacks, slurs, or discrimination based on branch, era, rank, gender, race, religion, orientation, or discharge status.

Good faith

Assume others are asking honestly. Disagree with the claim or the evidence — not the person.

Stay on topic

Keep threads on VA documentation and the claims process. Political debates belong somewhere else.

No gatekeeping

Every veteran's experience is valid. “You don't have it as bad as…” has no place here.

6

What's not allowed

Content in these categories is removed. Repeat or serious violations result in removal from the community.

Prohibited

  • Coaching dishonesty. Advice to exaggerate or fabricate symptoms, manufacture evidence, or script untruthful answers for a C&P exam. We will not host content meant to deceive the VA.
  • Guarantees. Promises or predictions about ratings, approvals, or claim outcomes.
  • Solicitation and spam. Self-promotion or recruiting — including unaccredited “claim consultants” trolling for clients.
  • Sharing others' information. Posting anyone else's private, identifying, or medical details.
  • Impersonation. Posing as a clinician, attorney, VA employee, or another veteran.
  • Individualized professional advice presented as a personalized legal or medical service.
  • Hate, threats, or harassment of any member.
7

How our team takes part

When our team answers, we give general, educational information grounded in VA policy and 38 CFR. We'll tell you plainly when a question is beyond what a public forum can responsibly address, and point you toward a private review, an accredited representative, or your treating provider.

A team reply here is not a review of your specific claim, and it does not create a professional relationship. For how our published content is held accurate, see our Corrections Policy and Methodology & Editorial Standards.

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Reporting and moderation

  • Posts that violate these guidelines may be edited or removed
  • Use the report button, or email admin@militarydisabilitynexus.com, to flag content
  • Serious violations — coaching fraud, harassment, posting private information — can result in immediate removal without warning
  • If your content was removed and you believe it was a mistake, you can ask the Community Team to review it
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If you're in crisis

This community can't provide crisis support, and some moments are too urgent to wait for a reply. If you or someone you know is struggling, reach out now. It's free, confidential, and available 24/7 — whether or not you're enrolled in VA care.

You don't have to wait for a forum reply

The Veterans Crisis Line connects you with caring, qualified responders — many of them veterans themselves.

Veterans Crisis Line
CallDial 988, then Press 1
Text838255
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What this community isn't

The Community Q&A does not provide legal representation, medical diagnosis, or treatment advice, and does not establish any professional relationship. For decisions about your claim or your health, consult an accredited VA representative or your treating clinician.